Building Empathy with Data

I recently taught several classes with managers from the NYC Administration for Children’s Services. These folks are near and dear to my heart. Coming from a social sciences background and having experience as a social worker, I have sympathy for their hard and often thankless work. I also appreciate the unique perspective those in the […]

Curriculum Development Using Design Thinking

I was recently given the opportunity to develop a series of geospatial information system (GIS) classes for the New York City Department of Transportation. These classes build on the successful series of data analytics classes I’ve been teaching for NYC employees and are intended to help develop the ability of NYCDOT employees to better leverage open […]

Data-Driven Government, Part II

As I wrote about in a recent blog post, I’m interested in the idea of building and fostering a data-driven culture within government and non-profit organizations. My inspiration is the work of Carl Anderson and his book Creating a Data-Driven Organization. While I’d been intending to let these ideas ferment ahead of the NYC DCAS […]

Teaching Analytics to NYC Employees: Excel as a Tool for Summarizing Data

This blog post is part of a series of posts I’m doing outlining the experiences I’ve had in a year of teaching analytics classes to NYC employees. For more information on the courses I teach, see the Github repository of course outlines and other important information as well as the other posts in this series. I […]

Teaching Analytics to NYC Employees: Why Teach Analytics?

This blog post is part of a series of posts I’m doing outlining the experiences I’ve had in a year of teaching analytics classes to NYC employees. For more information on the courses I teach, see the Github repository of course outlines and other important information as well as the other posts in this series. The […]

Teaching with Intention

As a life-long student, I’ve been in many classes where the instructor approached a lecture like a monologue scripted beforehand and (attempted to be) delivered flawlessly. The experience was stale and uninteresting. Despite the best efforts of the instructor, I’m sure I retained little if any of the information he or she presented mostly because […]