Building Empathy with Data

I recently taught several classes with managers from the NYC Administration for Children’s Services. These folks are near and dear to my heart. Coming from a social sciences background and having experience as a social worker, I have sympathy for their hard and often thankless work. I also appreciate the unique perspective those in the […]

In Praise of Documentation

Too often we do great analysis but it’s a flash in the pan, a snowflake of inspiration that is almost impossible to recapture. That’s why I’d like to offer a few basic thoughts on documenting analytical work, particularly if you’re using a tool like Microsoft Excel: Save a clean copy of the data. Note the source […]

Data-Driven Government, Part II

As I wrote about in a recent blog post, I’m interested in the idea of building and fostering a data-driven culture within government and non-profit organizations. My inspiration is the work of Carl Anderson and his book Creating a Data-Driven Organization. While I’d been intending to let these ideas ferment ahead of the NYC DCAS […]